Terrible experience. This software in android does not work! It cannot send via email and it is totally pointless. I now have dictated letters that I cannot send out. I demand a refund. The app totally describes that it can send via email! Looks like this issue has persisted for more than 2 years and nothing had changed. WHY ARE YOU STILL SELLING THIS IN ANDROID?
As of right now this app is not compatible with the Samsung s22 Ultra. It says that the display settings are not compatible and may behave unexpectedly. Then it will not allow you to record! I confirmed this on more than one device. Please fix! It used to work perfectly on my previous device, and I use this almost everyday!
This app is genuinely terrible. Impossible to send your file to its destination. Referring to a 10 minute dictation being too large to send via gmail when gmail is not the registered account and the registered account has no file limit and massive storage. Had to google for an hour to try to set up FPT to send files and now app won't recognise the address. Please can I have my money back? This app does not carry out it's most basic function.
Great for recording etc, but sadly didn't save files properly and couldn't email them from the app either (on Android). Needed to use quickly so had to buy another. How do I get refund please?
The App is very user friendly, notes are sent within 24 hrs , customer service is at its finest ..I highly recommend this for any professional that is tasked with documentation. This service has saved me hours of work . I have an android and it has been smooth sailing.
We just could not get email or ftp to work on Android version. Gave up and got refund. iPhone version seems to work fine for those staff with iPhone. Looks like we will need to find alternative for our Android users.
Once dictatation complete you cannot email on Android platform. Support will most likely respond to this review with a Web address requesting I email them but I have already contacted via email over a month ago, no response. It appears this is common, I wish I had read reviews first, but used app fine on IOS and thought it would work the same.
It does not work on Android and the developer does not respond ro support emails. The developer response was advising to log a fault with their support. However that was done on day one and months later no response. They are useless.
Updated review to two stars, so far. There is a non consistency between de last update (2019) and the developer answer, about their update policy. Please, try harder. The app in ios is really good. Thanks
The dictaphone interface is great, intuitive, clear, easy to use, and works just like a normal dictation machine. The transcription software works well. BUT, and it's a massive but, it is NOT possible to email the dictation. The button sends you to the FTP area, which also does not work. The description above says clearly that dictations can be emailed. So the app is absolutely useless. It would be brilliant on the go, it would even be good sitting at the desk, having the dictation machine separate to the PC. BUT NOT if you can't send the file. Crazy. This is a sine qua non. It needs sorting NOW and not thought about later. I need a refund from google play.